At Travelers Point Private Limited, we strive to provide the best travel experiences for our customers. However, we understand that plans can change, and you may need to cancel or modify your bookings. Our refund policy is designed to ensure transparency and fairness while adhering to industry standards.

1. Cancellation and Refund Eligibility

• Refunds are applicable only for cancellations made within the specified time frame mentioned during the booking process.
• Refunds are subject to the cancellation policies of the respective service providers (e.g., airlines, hotels, tour operators). These policies will be communicated to you at the time of booking.
• Certain bookings, such as promotional offers or non-refundable tickets, may not be eligible for refunds.

2. Refund Process

• To initiate a refund, please contact our customer support team at support@travelerspoint.com with your booking details.
• Refunds will be credited within 7-14 business days after the cancellation request is approved.
• Refunds will be credited to the original payment method used during the booking.

3. Deductions and Charges

• Cancellation charges, as applicable, will be deducted from the refund amount.
• Service fees charged by Travelers Point Private Limited are non-refundable.

4. Force Majeure

In the event of unforeseen circumstances such as natural disasters, political unrest, or other force majeure events, refunds will be processed in accordance with the policies of the respective service providers.

5. Contact Us

For any questions or concerns regarding refunds, please reach out to us at:

• Email: booking@travelerspoint.co.in
• Phone: +91 7011737116